How to Fix Outlook Error Code 0x800ccc0e?

Sending and Receiving emails are the prime role of Microsoft Outlook. But, what if this role gets interrupted by any type of glitch or frustrating error?

Undoubtedly, such issues may frustrate an Outlook user and become a nightmare for the his/her data. Outlook error 0x800ccc0e is one of them, which occurs when the email client does not authenticate the user's account from the server while sending emails. The reason can be a blocked SMTP port number or wrong applied authentication on SMTP connection.

Error Message: The connection to the server has failed. Account: '<account name>', Server: '<SMTP server name>', Protocol: SMTP, Port: 25, Secure (SSL): No, Socket Error: 10051, Error Number: 0x800CCC0E

Outlook SMTP Error 0x800ccc0e - A Bit More

There are several methods that can be employed to fix Outlook error 0x800ccc0e. One of the method for fixing the above mentioned error is enabling the "My Server Requires Authentication" option from the advance settings of Outlook account. From Outlook 2000 to the Microsoft Outlook 2013, this method can be applied in almost all versions of Microsoft Outlook but each version has a distinct set of instructions to execute this task.

Enable My Outgoing Server Requires Authentication to fix Outlook Error 0x800ccc0e:

  • Open MS Outlook and click on "File" tab located on the left-top of the window.
  • In the "Info" section, move cursor at "Account Settings" option and double hit on it.
  • Outlook will show you a new window which is known as Account Settings wizard.
  • Hit on "Email" tab and choose the email account which is causing issues. Click on the selected email address in order to go into their advanced settings.
  • This new window will show you all the details which a used during the configuration of account.
  • Make sure about the basic account details like email address, password, username, etc. first.
  • After going through all basic details & examining each of them, you will have to jump on the advance server details by clicking on "More Settings" button.
  • Again a new pop-up window (Internet E-mail Settings) with a few tabs will appear on the screen. Here, hit on "Outgoing Server" tab and mark "My Outgoing server requires authentication" checkbox.
  • At last, click on "Ok" button to deploy all the settings.

Contact with your ISP for Blocked SMTP Port Number:

Might be, your ISP has blocked the port number 25 for SMTP authentication and you are still using the same port to send emails through Outlook. Either contact with your ISP provider to get new SMTP port details or use alternate SMTP port number (587) which will probably re-establish the connection between Outlook and server.

Did not get any Solution yet? Then Try Third Party Commercial Tool

Because the Outlook error 0x800ccc0e does not encounter every time due to wrong account settings, it is also notified that corruption in Outlook PST Data file can be the reason of such kind of error. Thus, a user has to go through same repairing process (using scanpst.exe) in order to wipe out these bugs. And, if it fails in their execution, then switching on an external tool like Outlook Recovery become the right choice.