Sending and Receiving emails are the prime role of Microsoft Outlook. But, what if this role gets interrupted by any type of glitch or frustrating error?
Undoubtedly, such issues may frustrate an Outlook user and become a nightmare for the his/her data. Outlook error 0x800ccc0e is one of them, which occurs when the email client does not authenticate the user's account from the server while sending emails. The reason can be a blocked SMTP port number or wrong applied authentication on SMTP connection.
Error Message: The connection to the server has failed. Account: '<account name>', Server: '<SMTP server name>', Protocol: SMTP, Port: 25, Secure (SSL): No, Socket Error: 10051, Error Number: 0x800CCC0E
There are several methods that can be employed to fix Outlook error 0x800ccc0e. One of the method for fixing the above mentioned error is enabling the "My Server Requires Authentication" option from the advance settings of Outlook account. From Outlook 2000 to the Microsoft Outlook 2013, this method can be applied in almost all versions of Microsoft Outlook but each version has a distinct set of instructions to execute this task.
Might be, your ISP has blocked the port number 25 for SMTP authentication and you are still using the same port to send emails through Outlook. Either contact with your ISP provider to get new SMTP port details or use alternate SMTP port number (587) which will probably re-establish the connection between Outlook and server.
Because the Outlook error 0x800ccc0e does not encounter every time due to wrong account settings, it is also notified that corruption in Outlook PST Data file can be the reason of such kind of error. Thus, a user has to go through same repairing process (using scanpst.exe) in order to wipe out these bugs. And, if it fails in their execution, then switching on an external tool like Outlook Recovery become the right choice.